Queer Eye Tours is committed to respecting the privacy rights of our guests and other users
of our site – www.queereyetour.co.za. This Privacy Policy was created to give you peace of
mind that we respect your privacy, and we are committed to Fair Information Practices. Our
website may contain links to third-party websites. We are not in control of their privacy
practices or the content of their sites. We encourage you to review their privacy policies
before providing any personal information.
Our Privacy Policy explains how we collect, use, disclose, and protect your information when
you visit our website and use our services.
Contact Us
If you have any questions about this Policy or our practices related to this Site, please feel
contact us using the “Contact Us” or “Whatsapp” link on the menu located at this site.
Information We Collect
We may collect and process the following data about you:
Personal Information: This may include your name, address, email address, phone number,
passport details, and payment information when you book a tour or inquire about our
services.
Travel Information: Information related to your travel preferences, dietary restrictions,
medical conditions, and other details necessary for us to provide our services.
Technical Information: We may collect your IP address, browser type, operating system, and
other technical data when you interact with our website.
Communication Data: This includes details of your communications with us, such as emails,
phone calls, or social media messages.
How We Use Your Information
We use the information we collect for the following purposes:
Service Delivery: To process your bookings, provide you with our tour services, and manage
travel arrangements.
Customer Support: To respond to your inquiries, provide support, and manage your
customer account.
Marketing: To send you promotional materials and information about our services, events, or
special offers. You can opt-out of receiving marketing communications at any time.
Personalization: To tailor our services and communications to your preferences and improve
your experience with us.
Legal Compliance: To comply with legal obligations, such as maintaining records for tax
purposes or responding to legal requests.
How We Share Your Information
We may share your information with third parties under the following circumstances:
Service Providers: We may share your information with third-party service providers who
assist us in delivering our services, such as hotels, airlines, local guides, activity providers,
and payment processors.
Legal Requirements: We may disclose your information if required by law or in response to a
legal request.
Security of Your Information
We take the security of your personal data seriously. We implement appropriate technical
and organisational measures to protect your information from unauthorised access, loss, or
disclosure. However, no data transmission over the internet can be guaranteed and we
make no assurances about our ability to prevent any such loss to you or to any third party
arising out of any such loss, misuse, or alteration.